General Terms and Conditions
Acceptance Of Terms
PROBEGIN is a Group of IT Development and Consulting companies with subsidiaries in The Netherlands and Ukraine. When we ask you for your personal information at www.probegin.com or any other website owned by PROBEGIN, you are sharing that information with the whole PROBEGIN Group. PROBEGIN is taking all necessary steps to ensure your data is protected under the European GDPR law.
Our website(s) are collecting usage statistics such as pages viewed, number of unique visitors, funnels, browser type and version, device, screen resolution and mouse tracking, for analysis purposes, so we can optimize our website, information, services, content, offers and provide you with a user friendly experience on our website(s).
PROBEGIN is using but not limited to third party payment providers.
In order to process your payments a trusted third party called Rabobank Omnikassa is being used to offer online payment services to our clients. Your data is stored only for the service providing of the online payment and not longer then is strictly needed by legal terms. We send and store your data in an encrypted connection and environment. In the case Rabobank might ask for deferral of payment, Rabobank might share this information to be assest on their financial position with Credit Ratings.
PROBEGIN uses Online Twinfield software for accountancy purposes. This is a Third Party system which is used for our administration. We send and store your data in an encrypted connection and environment. In the case Twinfield might ask for deferral of payment, Twinfield might share this information to be assest on their financial position with Credit Ratings.
PROBEGIN uses WHMCS as a CRM system. We send and store your data in an encrypted connection and environment. We are not sharing your data with WHMCS company, we are hosting it in a protected environment, where access can only be granted on IP and two factor access.
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this data to – other than at your request – to contact you at a later time, we ask you for explicit permission. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data. Participation in tax and criminal investigation In such cases, PROBEGIN BV may be obliged to share your information in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. Based on applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period is in effect. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us. have, indicating the category below which we have stored this data.
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
In such cases you have the right to object to the processing of your personal data by or on behalf of PROBEGIN BV. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
Contact person for privacy matters
Rogier van Scheppingen